KRYSTAL CANCUN | Beach Resort in Cancun | Book from 182$/Night

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Overview & Features

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Next to the beach

Very good

7.6

7.1

/10

3.0

Loved by guests

Beautiful beach
Comfortable beds
Warm staff attitude
Fine view
Very clean room

"The beach is truly spectacular, with perfect white sand and turquoise water."

Hedy R from United States

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"The beachfront access is definitely the envy of many properties in the area."

Kenyi from United States

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"The hotel even has a mini Starbucks store inside and the prices are the same like other Starbucks stores around."

Diana from Romania

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Location

Krystal Cancún is situated in Punta Cancún, one of the most exclusive areas of the Mexican Caribbean. It is within walking distance to top shopping centers and restaurants, just five minutes from the best nightlife in Cancún. The hotel's proximity to attractions like Coco Bongo and Plaza Caracol enhances its appeal for guests seeking a lively experience.

Dining

The hotel offers a variety of dining options, including four restaurants and three bars. Hacienda El Mortero specializes in authentic Mexican cuisine, while additional options cater to diverse palates. Guests can indulge in a drink or snack at the panoramic pool bar or relax at the beach club.

Rooms

With 502 rooms to choose from, Krystal Cancún provides various accommodations to meet different needs. Many rooms offer stunning ocean views, allowing guests to start their day with picturesque sunrises. The Family Studios cater well to travelers with children, featuring a king-size bed and a pull-out sofa.

Family-Friendly Activities

Krystal Cancún is equipped with amenities for families, including Kamp Krystal, providing supervised activities for children aged 5 to 12. The children's splash pool offers a safe space for younger guests to play. Families can also unwind on Bali beds by the beach or in the panoramic pool.

Wellness and Relaxation

The hotel includes an adults-only jacuzzi overlooking the sea, perfect for relaxation. Guests can maintain their fitness routine at the gym, equipped with various exercise machines. Additionally, the spa offers massage services for those looking to unwind further.

Highlights

Location: Punta Cancún, exclusive area

Dining: Hacienda El Mortero, four restaurant options

Rooms: 502 rooms, many with ocean views

Family-Friendly: Kamp Krystal, supervised activities

Wellness: adults-only jacuzzi and spa services

“Krystal Cancun's prime beachfront location in Punta Cancun puts guests within easy reach of shopping and nightlife, though some rooms might show their age. I think the all-inclusive meal plans, covering a range of dining and beverage options, and the multiple swimming pools will appeal to families and those seeking convenience. For travelers prioritizing location and extensive amenities, Krystal Cancun presents a balanced option.”

Edward HayesEditor-in-Chief at Beachresort

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Guest Emotional Experience

Shine on SocialsEnviable beachfront

“The beachfront access is definitely the envy of many properties in the area.”

Kenyi from United Kingdom

Perfect for Finding FriendsIncredible assistance

“RAPHAEL WAS THE BEST!! He assisted me and made my stay so much better!!”

Shaquel from Colombia

Safe HavenAlways Secure

“Hotel security is everywhere so felt safe all the time.”

Tobias

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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Family Studio Sea View

2 persons

40 m²

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

Deal of the

2 persons

32 m²

1 King-size bed

Shower

Air conditioning

room details

Standard Room Two Double Beds

2 persons

32 m²

2 Double beds

Shower

Air conditioning

room details

Deluxe King Room

2 persons

32 m²

1 King-size bed

Shower

Balcony

room details

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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

At Krystal Cancun, a delightful array of dining experiences awaits, each infused with a love for local and international flavors. From the vibrant essence of traditional Mexican fare at Hacienda el Mortero to the breezy charm of poolside dining at Las Velas, guests can indulge in unique culinary offerings set against the backdrop of Punta Cancún's captivating landscape.

Hacienda el Mortero

Mexican

Ambiance

Traditional hacienda-style setting, evoking the charm of Old Mexico

Key Offerings

Gourmet Mexican specialties accompanied by lively Mariachi performances, creating a festive dining atmosphere

Reservation

Recommended

Tuesday to Saturday: 6:00 AM - 11:00 PM; Sunday: 9:00 AM - 2:00 PM

Aquamarina

International

Ambiance

Family-friendly atmosphere with a warm, inviting feel

Key Offerings

A diverse menu serving breakfast, lunch, and dinner, featuring a mix of global favorites to please all tastes

Reservation

Not needed

Daily: 6:00 AM - 11:00 PM

Las Velas

International

Ambiance

Family-friendly poolside dining with both swim-up and covered bar areas

Key Offerings

Relax with refreshing cocktails and light meals while enjoying the sun at the pool

Reservation

Not needed

Daily: 8:00 AM - 11:00 PM

Mediterraneo

Mediterranean

Ambiance

Romantic setting ideal for intimate dinners with soft lighting and elegant decor

Key Offerings

Delicate Mediterranean dishes that celebrate flavors from Italy, served in a cozy atmosphere

Reservation

Recommended

Monday, Wednesday, Friday to Sunday: 6:00 PM - 11:00 PM

Location & Nearby Attractions

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

810 m

Beach

Chac Mool Beach

1.4 km

Landmark

Arrecife Chitales

820 m

Landmark

Museo de Arte Popular Mexicano

2.2 km

Landmark

Water Park at The Grand

1.6 km

Landmark

Parque Ventura Cancun

2.2 km

Landmark

Yamil Lu'um Archeological Site

3.1 km

Landmark

Scorpion's Temple ruins

3.1 km

Beach

Playa Tortugas

2.6 km

Aquarium

Interactive Aquarium

3.4 km

Museum

Cancun Wax Museum

3.3 km

Landmark

Sail Away Cancun

2.6 km

Landmark

Bungee in Cancun

2.6 km

Landmark

Playa Tortuga Ferry Terminal

2.6 km

Harbour

Aquatours Cancun

2.7 km

Landmark

Avenida Kukulkan

4.1 km

Park

arte Garden

3.3 km

Mall

La Madonna

3.4 km

Beach

Playa Marlin

3.9 km

Nearby

Night club

Coco Bongo

230 m

Night club

Palazzo

20 m

Night club

The City Nightclub

540 m

Beach

Playa Forum

430 m

Beach

Mandala Beach Club

300 m

Night club

Mandala Nightclub

300 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

380 m

Night club

Daddy'O

350 m

Amusement Park

Delphinus Dreams

320 m

Punta Nizuc - Cancún 210

Playa Lagarto

430 m

Gallery

Galeria Balance Cancun

530 m

Restaurants

Hacienda El Mortero

210 m

Blvd Kukulkal Km. 9.5

Vips

170 m

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

180 m

Boulevard Kukulkan Km 9

El Mortero Restaurant

210 m

Paseo Kukulcan Krystal Cancun

Monkey Business

230 m

Boulevard Kukulcan Km 9

Hard Rock Cafe

410 m

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Abolengo Cancun

230 m

Boulevard Kukulkan

Hooters Party Center

210 m

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

350 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

Explore Cancun

Explore Cancun Near Krystal

Coco Bongo

3 minutes' walk

Famous for spectacular live performances and vibrant nightlife, Coco Bongo offers an entertainment experience like no other.

Chac Mool Beach

17 minutes' walk

Known for its beautiful sands and translucent waters, Chac Mool Beach is perfect for relaxation and water sports.

Museo de Arte Popular Mexicano

5 minutes' drive

This museum showcases traditional Mexican art and crafts, providing insight into the rich cultural heritage of the region.

Interactive Aquarium

6 minutes' drive

The aquarium features unique hands-on experiences with marine life, making it a great family-friendly activity.

Water Sports at Chac Mool Beach

17 minutes' walk

Engaging in activities like jet skiing and parasailing, this beach offers thrilling experiences for adventure enthusiasts.

Relaxation at Spa del Mar

5 minutes' drive

Inviting spa offers a range of treatments for relaxation, including massages and facial therapies in a serene environment.

Hacienda El Mortero

3 minutes' walk

This restaurant features authentic Mexican cuisine in a vibrant setting, known for its guacamole prepared at the table.

Wings Army

3 minutes' walk

A casual spot offering a wide range of wing flavors and sports on TV, ideal for a laid-back dining experience.

The City Nightclub

7 minutes' walk

Known for its vibrant atmosphere and world-class DJs, The City offers an exhilarating nightlife experience in Cancun.

Palazzo

1 minute' walk

A luxurious nightclub with elegant decor, Palazzo features themed parties and hosts popular events throughout the year.

Getting around beach destinations

City Centre

Cancun17 min · 10.9 km

Airports

Cancun International Airport (CUN)36 min · 23.7 km

Isla Mujeres, Quintana Roo (ISJ)40 min · 26.2 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$20 per person per day.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

502

Questions of the users

About Krystal Cancun

What time of year offers the best conditions for a beach getaway at Krystal Cancún?

14 November 2024

The beach is beautiful year-round, making any time a great choice for a holiday.

Is there a transportation option available from the airport to the hotel?

16 December 2024

Transportation services are not provided by the hotel, but several shuttle companies and taxis are available at the airport for your convenience.

Are airport shuttle services provided, and what payment methods are accepted?

22 January 2025

Airport shuttle services are not available, but local taxis can be used. Payments can generally be made via credit or debit cards.

Is there a security deposit needed upon checking in at Krystal Cancún?

5 February 2025

A deposit is not mandatory at check-in.

What does the all-inclusive package include?

9 March 2025

The all-inclusive package covers all meals, snacks, beverages (both alcoholic and non-alcoholic), room service, and access to all restaurants, including specialty dining options.

Is the all-inclusive plan restricted to just breakfast, or does it cover more meals?

15 April 2025

The all-inclusive plan encompasses all meals, including breakfast, lunch, and dinner.

Can US dollars or credit cards be used for payments at the hotel?

28 May 2025

Cash in US dollars and credit cards are accepted, with some specifications for cash transactions.

Are guests allowed early check-in at the hotel?

6 June 2025

Guests can check in at any time since the front desk operates 24/7.

What age must guests be to book a stay at Krystal Cancún?

18 July 2025

The minimum age requirement for booking is 18 years.

Is there a children's pool available at Krystal Cancún?

10 August 2025

Yes, a small pool specifically designed for children is available.

Does the hotel provide rollaway beds for guests?

12 September 2025

Rollaway beds are not available, as rooms with two double beds may not have space for additional bedding.

Can a family of four stay comfortably at the hotel? What are the options?

23 October 2025

Reservations for 3 guests can be made, with the option to pay for an additional guest at check-in. Pricing options vary based on the meal plan chosen.

Are food and beverage options available all day at the hotel?

30 November 2025

The all-inclusive plan allows full access to meals and beverages throughout the day, ensuring a variety of choices.