Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
-
Next to the beach
Very good
7.8
7.1
/10
3.5
/5
Loved by Krystal Cancun guests
Beautiful beach
Comfortable beds
Warm staff attitude
Fine view
Very clean room
"The beach is truly spectacular, with perfect white sand and turquoise water."
Hedy R from United States
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"The beachfront access is definitely the envy of many properties in the area."
Kenyi from United States
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"The hotel even has a mini Starbucks store inside and the prices are the same like other Starbucks stores around."
Diana from Romania
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Location
Situated in Punta Cancun, the hotel offers direct access to one of the exclusive areas of the Mexican Caribbean. Guests are within a five-minute walk to vibrant nightlife options at nearby clubs and restaurants. Major shopping centers such as Plaza Caracol are just a short stroll away.
Dining
Dining options include four distinct restaurants, with Hacienda El Mortero specializing in authentic Mexican cuisine. Guests can choose from all-inclusive meal plans or room-only services to customize their dining experience. Three bars serve a selection of cocktails, tequilas, and wines to complement meals.
Rooms
With 502 rooms available, guests can select accommodations that meet diverse needs, from families to couples. Many rooms provide stunning views of the Caribbean Sea, especially the Deluxe Ocean View options. Families can opt for the Family Studio, designed with additional space and amenities.
Family-Friendly Amenities
The hotel features Kamp Krystal(R), an outdoor space with supervised activities for children aged 5 to 12. Parents can relax while their kids engage in fun and educational experiences led by professionals. A splash pool is also available to keep younger guests entertained.
Wellness & Recreation
The hotel includes a panoramic pool equipped with a swim-up bar for relaxation and cocktail enjoyment. An adult-only jacuzzi offers a serene environment away from family activities. For fitness needs, the on-site gym contains essential workout equipment.
Highlights
Location: Exclusive areas of the Mexican Caribbean
Dining: Four distinct restaurants
Rooms: 502 rooms with Caribbean Sea views
Family-Friendly Amenities: Kamp Krystal(R) for kids
Wellness: Panoramic pool & adult-only jacuzzi
“Krystal Cancun's prime beachfront location in Punta Cancun puts guests within easy reach of shopping and nightlife, though some rooms might show their age. I think the all-inclusive meal plans, covering a range of dining and beverage options, and the multiple swimming pools will appeal to families and those seeking convenience. For travelers prioritizing location and extensive amenities, Krystal Cancun presents a balanced option.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Family Studio Sea View
2 persons
435 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Deal of the
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Standard Room Two Double Beds
2 persons
345 sq. feet
2 Double beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Balcony
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities:
Very good
7.6/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
At Krystal Cancun, a delightful array of dining experiences awaits, each infused with a love for local and international flavors. From the vibrant essence of traditional Mexican fare at Hacienda el Mortero to the breezy charm of poolside dining at Las Velas, guests can indulge in unique culinary offerings set against the backdrop of Punta Cancún's captivating landscape.
Hacienda el Mortero
Mexican
Ambiance
Traditional hacienda-style setting, evoking the charm of Old Mexico
Key Offerings
Gourmet Mexican specialties accompanied by lively Mariachi performances, creating a festive dining atmosphere
Reservation
Recommended
Tuesday to Saturday: 6:00 AM - 11:00 PM; Sunday: 9:00 AM - 2:00 PM
Aquamarina
International
Ambiance
Family-friendly atmosphere with a warm, inviting feel
Key Offerings
A diverse menu serving breakfast, lunch, and dinner, featuring a mix of global favorites to please all tastes
Reservation
Not needed
Daily: 6:00 AM - 11:00 PM
Las Velas
International
Ambiance
Family-friendly poolside dining with both swim-up and covered bar areas
Key Offerings
Relax with refreshing cocktails and light meals while enjoying the sun at the pool
Reservation
Not needed
Daily: 8:00 AM - 11:00 PM
Mediterraneo
Mediterranean
Ambiance
Romantic setting ideal for intimate dinners with soft lighting and elegant decor
Key Offerings
Delicate Mediterranean dishes that celebrate flavors from Italy, served in a cozy atmosphere
Reservation
Recommended
Monday, Wednesday, Friday to Sunday: 6:00 PM - 11:00 PM
Location & Nearby Attractions
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Cancun Convention Center
2700 ft
Beach
Chac Mool Beach
4500 ft
Landmark
Arrecife Chitales
2700 ft
Landmark
Museo de Arte Popular Mexicano
1.4
mi
Landmark
Water Park at The Grand
5200 ft
Landmark
Parque Ventura Cancun
1.4
mi
Landmark
Yamil Lu'um Archeological Site
1.9
mi
Landmark
Scorpion's Temple ruins
1.9
mi
Beach
Playa Tortugas
1.6
mi
Aquarium
Interactive Aquarium
2.1
mi
Museum
Cancun Wax Museum
2.0
mi
Landmark
Sail Away Cancun
1.6
mi
Landmark
Bungee in Cancun
1.6
mi
Landmark
Playa Tortuga Ferry Terminal
1.6
mi
Harbour
Aquatours Cancun
1.7
mi
Landmark
Avenida Kukulkan
2.6
mi
Park
arte Garden
2.1
mi
Mall
La Madonna
2.1
mi
Beach
Playa Marlin
2.4
mi
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Explore Cancun Near Krystal
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
3 minutes' walk
Famous for spectacular live performances and vibrant nightlife, Coco Bongo offers an entertainment experience like no other.
Chac Mool Beach
17 minutes' walk
Known for its beautiful sands and translucent waters, Chac Mool Beach is perfect for relaxation and water sports.
Museo de Arte Popular Mexicano
5 minutes' drive
This museum showcases traditional Mexican art and crafts, providing insight into the rich cultural heritage of the region.
Interactive Aquarium
6 minutes' drive
The aquarium features unique hands-on experiences with marine life, making it a great family-friendly activity.
Water Sports at Chac Mool Beach
17 minutes' walk
Engaging in activities like jet skiing and parasailing, this beach offers thrilling experiences for adventure enthusiasts.
Relaxation at Spa del Mar
5 minutes' drive
Inviting spa offers a range of treatments for relaxation, including massages and facial therapies in a serene environment.
Hacienda El Mortero
3 minutes' walk
This restaurant features authentic Mexican cuisine in a vibrant setting, known for its guacamole prepared at the table.
Wings Army
3 minutes' walk
A casual spot offering a wide range of wing flavors and sports on TV, ideal for a laid-back dining experience.
The City Nightclub
7 minutes' walk
Known for its vibrant atmosphere and world-class DJs, The City offers an exhilarating nightlife experience in Cancun.
Palazzo
1 minute' walk
A luxurious nightclub with elegant decor, Palazzo features themed parties and hosts popular events throughout the year.
Getting around beach destinations
City Centre
Cancun17 min
·
6.8
mi
Airports
Cancun (CUN)36 min
·
14.7
mi
Isla Mujeres (ISJ)40 min
·
16.3
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 3112 verified reviews
8.0/10
Great
75%
Recommend
Breakfast
7.7/10
Cleanliness
8.0/10
Comfort
8.1/10
Facilities
7.6/10
Free Wi-Fi
7.8/10
Location
9.2/10
Paid Wi-Fi
7.9/10
Staff
8.3/10
Value for money
7.5/10
Pros
Pleasant staff
Beautiful beachfront
Relaxing getaway
Lounge area
Cons
Unpleasant odor
Dirty rooms
Guest reviews
based on 9134 reviews
4/5
based on 2847 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Krystal Cancun
What time of year offers the best conditions for a beach getaway at Krystal Cancún?
14 November 2024
The beach is beautiful year-round, making any time a great choice for a holiday.
Is there a transportation option available from the airport to the hotel?
16 December 2024
Transportation services are not provided by the hotel, but several shuttle companies and taxis are available at the airport for your convenience.
Are airport shuttle services provided, and what payment methods are accepted?
22 January 2025
Airport shuttle services are not available, but local taxis can be used. Payments can generally be made via credit or debit cards.
Is there a security deposit needed upon checking in at Krystal Cancún?
5 February 2025
A deposit is not mandatory at check-in.
What does the all-inclusive package include?
9 March 2025
The all-inclusive package covers all meals, snacks, beverages (both alcoholic and non-alcoholic), room service, and access to all restaurants, including specialty dining options.
Is the all-inclusive plan restricted to just breakfast, or does it cover more meals?
15 April 2025
The all-inclusive plan encompasses all meals, including breakfast, lunch, and dinner.
Can US dollars or credit cards be used for payments at the hotel?
28 May 2025
Cash in US dollars and credit cards are accepted, with some specifications for cash transactions.
Are guests allowed early check-in at the hotel?
6 June 2025
Guests can check in at any time since the front desk operates 24/7.
What age must guests be to book a stay at Krystal Cancún?
18 July 2025
The minimum age requirement for booking is 18 years.
Is there a children's pool available at Krystal Cancún?
10 August 2025
Yes, a small pool specifically designed for children is available.
Does the hotel provide rollaway beds for guests?
12 September 2025
Rollaway beds are not available, as rooms with two double beds may not have space for additional bedding.
Can a family of four stay comfortably at the hotel? What are the options?
23 October 2025
Reservations for 3 guests can be made, with the option to pay for an additional guest at check-in. Pricing options vary based on the meal plan chosen.
Are food and beverage options available all day at the hotel?
30 November 2025
The all-inclusive plan allows full access to meals and beverages throughout the day, ensuring a variety of choices.